This was my final paper, timed exam, in Leading Through Change at Harvard Extension.

PDF Link, All Rights Reserved, 2020.

Abstract

“Not knowing when the dawn will come, I open every door,” ~Emily Dickenson.

As leaders we all face similar complex challenges when faced with new roles and in new environments. We don’t know the people, we don’t know the history, we don’t know what we don’t know, so we tend to gravitate to the simplest solution. We dig into our past experiences that worked and that we enjoyed, and try to apply them to the current situation, even though we haven’t yet defined the current situation. Boy, do we make our jobs harder don’t we? I’d like to introduce you to a few constructs from Organizational Behavior and Positive Psychology that could be useful as you navigate how to communicate with your staff and managers and rebuild the culture.

Keywords
Neuroscience, Heuristics, Appreciative Inquiry, Anxiety, Mindfulness, Complexity Theory, Modernistic v. Post Modernistic, Continuous Learning, Emergent Change, Transformative Learning, Systems, Flow, Knowing v. Thinking, Manager v Leader, Thinking Styles

PDF Link, All Rights Reserved, 2020.