“Measuring change management used to be considered elusive and complicated. And although measuring change management can vary from project to project, measurement fundamentals are emerging. Prosci’s extensive research sheds light on how to craft a well-rounded measurement strategy.” Prosci

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By assigning a trained Change Manager in your organization, you are ensuring that proper metrics are being assessed, planned, and evaluated all along the way.

Lessons learned must be communicated across the stakeholder and sponsor team to ensure that future changes are successful.